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Metro Expands All-Door Boarding to Wilshire Boulevard Metro Rapid Line 720 Effective Sunday, Oct. 14

Tuesday October 09, 2018

The Los Angeles County Metropolitan Transportation Authority (Metro) will expand all-door boarding to the busy Wilshire Boulevard Metro Rapid Line 720 to speed up transit trips and reduce the time buses dwell at stops beginning Sunday, Oct. 14.

Metro Rapid Line 720 service along Wilshire Boulevard — which is the busiest line in the system, carries close to 30,000 boarding passengers on an average weekday.

The expansion comes on the heels of successful all-door program launches in June on the Vermont Avenue Metro Rapid Line 754 and on the popular Silver Line last year, where all-door boarding has helped improve on-time performance.

“The Wilshire Boulevard buses are some of our very busiest, so Metro is expanding all door boarding on the 720 Rapid so it’s ‘easy on’ and ‘easy off,’ speeding up every riders' transit trip!," said Metro Board Chair and L.A. County Supervisor Sheila Kuehl. 

Riders will be able to board Line 720 at any door of the bus whether it be the front, middle or rear door, and pay their fare by tapping their TAP card on the fare validator that is installed next to each door. Riders will no longer have to line up and wait to board at only the front door of the bus.

For a limited time, Metro will provide free TAP cards to cash paying customers along the Line 720 Wilshire and Whittier corridors. The free TAP cards distribution is a promotional effort to encourage more people to use TAP and notify customers of the TAP-only payment method on all-door boarding lines.

After the promotional period, those riders that do not have a TAP card will be able to board at the front door where they can buy a TAP card and load it with fare. Cash only will be accepted to load store value up to $20 onto TAP cards with insufficient funds by simply notifying the operator before inserting cash into the farebox.                                                                                          

Metro has begun the process of reimagining and restructuring its bus system to better meet the needs of current and future riders by launching the NextGen Bus Study, in which the public will have numerous opportunities to review and provide input on any proposed changes or bus service enhancements that may be developed.

“Making the bus system more user-friendly, faster and convenient will go a long way toward growing our ridership as we continue to look at ways to improve the Metro bus system,” said Metro CEO Phillip A. Washington.

The goal of the NextGen Bus Study is to design a new bus network that is more relevant, reflective of and attractive to the residents of Los Angeles County.

About Metro

The Los Angeles County Metropolitan Transportation Authority (Metro) is unique among the nation’s transportation agencies. Created in 1993, Metro is a multimodal transportation agency that transports about 1.3 million passengers daily on a fleet of 2,200 clean air buses and six rail lines.  The agency also oversees bus, rail, highway and other mobility-related building projects and leads transportation planning and programming for Los Angeles County.                                                            

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