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LA Metro Seeks Community Input for On-Demand MicroTransit Pilot Project

Thursday January 17, 2019

The Los Angeles County Metropolitan Transportation Authority (Metro) on Thursday released a community survey to gather input for its MicroTransit Pilot project currently under development.

MicroTransit is a pilot project being developed by Metro that would allow its customers to hail on-demand rides through an app or call center for short trips. The project, which is still in the design phase, is being developed jointly between Metro and three private industry partners. MicroTransit is being designed to provide Metro customers a user-friendly experience that is reliable, safe and affordable.

MicroTransit is one of Metro’s Twenty-Eight by ’28 projects, an ambitious slate of innovative projects envisioned to be completed in time for the 2028 Summer Olympic and Paralympic Games in the Los Angeles area. The pilot is scheduled to launch next winter.

The short community survey takes about five minutes to complete and seeks input on subjects including attitudes toward on-demand services, transportation needs and types of trips preferred by potential customers. The survey can be found at  and will be live through Jan. 31.

Metro’s pilot projects in the “New Mobility” realm are investments toward a better customer experience and improved mobility options.

About Metro
The Los Angeles County Metropolitan Transportation Authority (Metro) is unique among the nation’s transportation agencies. Created in 1993, Metro is a multimodal transportation agency that transports about 1.3 million passengers daily on a fleet of 2,200 clean air buses and six rail lines. The agency also oversees bus, rail, highway and other mobility-related building projects and leads transportation planning and programming for Los Angeles County.

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